Last updated: 22 October 2026
Louco Event Media GmbH uses the following service providers, which process personal data on our behalf. Where we process data on behalf of Creators (e.g. guest lists, invitations, check-in), they act as sub-processors within the meaning of the Data Processing Agreement (Annex 1 to the Creator Terms). We inform Creators of changes in advance by email.
| Provider | Purpose | Location of processing | Safeguard |
|---|---|---|---|
| Amazon Web Services EMEA SARL, Luxembourg | Storage of media and backups | Frankfurt am Main (EU) | DPA; DPF or SCC |
| Hetzner Online GmbH, Gunzenhausen | Servers and database (hosting) | Falkenstein (Germany) | DPA |
| Microsoft Ireland Operations Ltd., Dublin | Email delivery, Microsoft 365, GitHub | EU/USA | DPA; DPF or SCC |
| IONOS SE, Montabaur | Mailbox info@louco.app | Germany | DPA |
| Sendinblue SAS (Brevo), Paris | Confirmation emails for support requests and the Creator waitlist | EU | DPA |
| Twilio Ireland Ltd., Dublin | SMS verification codes | EU/USA | DPA; DPF or SCC |
| Google Ireland Ltd., Dublin | Push notifications (Firebase Cloud Messaging), maps (Google Maps), analytics only with consent | EU/USA | DPA; DPF or SCC |
| Apple Distribution International Ltd., Cork | Push notifications on Apple devices (APNs) | EU/USA | DPF or SCC |
| Mapbox, Inc., Washington D.C. | Maps | USA | DPF or SCC |
| Kloudend, Inc. (ipapi.co), USA | Approximate location from IP address | USA | SCC |
| Functional Software, Inc. (Sentry), San Francisco | Error monitoring | EU region (Germany) | DPA; SCC |
| Freshworks Inc. (Freshdesk, Freshchat), San Mateo | Customer support | EU/USA | DPA; DPF or SCC |
| OpenAI Ireland Ltd., Dublin | AI assistant "Louco AI" (no guest or guest-list data) | EU/USA | DPA; SCC |
| Slack Technologies, Atlassian, Zoom Video Communications | Internal collaboration and support handling | USA | DPA; DPF or SCC |
Amazon Web Services EMEA SARL, Luxembourg
Hetzner Online GmbH, Gunzenhausen
Microsoft Ireland Operations Ltd., Dublin
IONOS SE, Montabaur
Sendinblue SAS (Brevo), Paris
Twilio Ireland Ltd., Dublin
Google Ireland Ltd., Dublin
Apple Distribution International Ltd., Cork
Mapbox, Inc., Washington D.C.
Kloudend, Inc. (ipapi.co), USA
Functional Software, Inc. (Sentry), San Francisco
Freshworks Inc. (Freshdesk, Freshchat), San Mateo
OpenAI Ireland Ltd., Dublin
Slack Technologies, Atlassian, Zoom Video Communications
Not listed: Stripe and PayPal, which act as independent controllers under their own contract with the Creator.